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mobile call 1

Why Using A Phone Could Cost You!

  • The overall cost of being caught using a handheld mobile while you’re driving could be up to £900, compared with average ‘clean’ insurance premium of £367
  • This cost includes a £200 fine and up to £700 increase on your insurance premium over 5 years
  • Out of the 9 insurers we surveyed, 5 would not offer cover for a driver with a mobile phone offence
  • AA release new video surrounding the costs of using your mobile phone while driving.

(*)According to AA research drivers caught using a hand-held phone face having their insurance cover withdrawn or at best, paying nearly three times more at a total of £900 for their annual car premium as opposed to £367







On top of the penalty of £200 introduced in March 2017**, offenders can expect their insurance premium to immediately increase by up to 40% when their policy is renewed – that’s if their insurer will continue to provide cover at all. 

As well as a hefty fine, offenders can expect up to six penalty points on their records. If a driver is caught within two years of passing their driving test, they will lose their licence. 

The AA compared premiums quoted by the nine insurance companies on its panel for a ‘clean’ driver, with premiums for speeding and mobile phone offences, over a five-year period. Of the nine, five would not offer cover for a driver with a mobile phone offence. 

Recent figures from The Department of Transport show as many as 374,000 drivers are still using their handheld mobile while they’re driving.


Despite numerous safety campaigns, drivers are inclined to disregard safety cautions. Our AA Populus study found that 54% of drivers think they won’t get caught using a handheld phone, compared with just a third (35%) who think they could get away with speeding.***

The popular belief of being able to get away with using a phone while driving could be due to a reduction in traffic police officers across roads in the UK.

The AA’s advice page answers the most popular questions, including:

  • The breakdown of the extra money you’ll pay if you’re caught driving with a handheld mobile
  • The penalties if you’re caught driving with a handheld phone
  • Why your insurance costs will increase
  • What to do if your insurer refuses to give you cover after a mobile phone offence
  • How to drive safely if you have to make a handsfree call

Jack Cousens, head of roads policy for the AA, said: “Using a handheld phone while you’re driving is a deliberate act that focuses all your attention on the phone, not on the road ahead.  That has been proven far too many times under very tragic circumstances.

“Before you set off, switch your phone to silent and put it in the glove box so it is out of sight and out of reach. Once you reach your destination and you’re parked safely, you can then make important calls and send texts.”


*The quotes in the following tables show the annual premiums (created in March 2018) in which a driver could expect to pay following a CU80 (mobile phone) offence for up to five years, compared with a clean licence.

  • Driver is aged 35 with a Ford Fiesta in Gloucester.
  • Five of the nine insurers would refuse cover.
  • A similar search on a price comparison site showed that more than half of insurers would not cover a driver with a mobile phone offence.

Original AA data: CU80 mobile phone offence impact on insurance

Offence clean CU80 CU80 CU80 CU80 CU80  Mobile phone
    year 1 year 2 year 3 year 4 year 5 Total overpayment

Including £200 fine

Insurer £ prem £ prem £ prem £ prem £ prem £ prem
A 285.41 340.90 330.08 330.08 317.02 303.10 394.13
D 338.30 DECLINE DECLINE DECLINE 423.38 356.98 x
E 354.13 443.59 433.45 433.45 433.45 384.60 588.31
F 399.77 548.44 533.81 498.48 465.57 399.77 677.31
G 430.11 519.97 499.57 499.57 499.57 489.82 557.98
H 468.49 DECLINE DECLINE DECLINE 468.49 468.49 x
Ave (excl declines) 367.36 Average £543.18 (total £910.54 or 147.9%)


** New legislation was introduced on 1 March 2017 which saw the penalty for mobile phone use increased from £100 to £200

*** 19,506 drivers were interviewed in an online AA-Populus poll 12-20 December 2017 on the likelihood of being caught committing various driving offences.  Populus is a founder member of the British Polling council and abides by its rules.